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Online Policies (see full policy)

• ALL SALE ITEMS ARE FINAL SALE.
• Online purchases of non-sale items can be returned or exchanged within 30 DAYS as long as the items are in saleable condition with all tags attached.
• All orders are sent SIGNATURE REQUIRED unless otherwise specified. By waving this option, the customer becomes solely responsible for the shipment once it has been dropped off by the carrier. Under these circumstances, lost, stolen or otherwise damaged goods will not be reimbursed by either Everything But Water nor its designated third party carrier.
• Orders are processed M-F from 9am-5pm EST except for major holidays and are typically fulfilled within 2-3 business days (received in 7-15 business days).
• We do not ship to PO boxes or military bases.
• Canadian orders are subject to all applicable duties and taxes as established by the Canadian government. These charges are typically collected by the shipping carrier and will not be reflected in your Everything But Water order total or invoice.