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The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Assistant Store Manager is responsible for supporting the Store Manager in maintaining a customer-centric environment by making customers a priority while driving sales. In the Store Managers absence, successfully managing the day-to-day store operations, staffing, and inventory management is expected. In this role, you will collaborate with the Store Manager to lead a team of dynamic Associates while providing customers with extraordinary service.

RESPONSIBILITIES

• Manage sales and expenses to optimize results

• Support Store Manager in maintaining staffing levels consistent with business needs to ensure excellent customer service

• Ensure adequate shift coverage and scheduling to business needs including covering shifts is schedule Associate is unable to work

• Assisting Store Manager with recruiting, hiring, and training Associates

• Maintain brands standards around cleanliness, organization, and visual presentation

• Support Store Manager to build a culture of collaboration and accountability

• Demonstrate clear understanding of sales goals and align behaviors accordingly

• Supervise and train staff in Store Manager’s absence

QUALIFICATIONS

• 3-5 years of experience in retail sales

• 1-2 years in retail management

• Open availability to include nights, weekends, and holidays

• Effective customer engagement skills

• Basic merchandising and visual skills

• High level interpersonal and communication skills

• Physical requirements include the ability to stand and walk for an eight-hour shift; climb a ladder; and lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

• Must be able to work single shifts (work alone from time to time)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

SCOPE OF RESPONSIBILITIES

The Systems Support Analyst is responsible for providing Level 1 and Level 2 technical support to retail stores and corporate users. This role serves as the frontline of IT Support Services, handling day-to-day Help Desk requests, routine operational tasks, and documented troubleshooting procedures.

The Systems Support Analyst resolves common technical issues independently and escalates more complex or unresolved issues to senior team members following established escalation guidelines. This position plays a key role in ensuring timely ticket resolution, accurate documentation, and a positive end-user support experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Level 1 / Level 2 Help Desk Support

• • Serve as the primary point of contact for IT support requests

  • Handle Level 1 and Level 2 tickets following documented procedures

  • Troubleshoot and resolve common issues related to:

  • User access and password resets

  • Microsoft 365 applications

  • POS peripherals (printers, scanners, pin pads)

  • Zebra handheld devices and endpoints

  • Laptops, desktops, and basic workstation issues

  • Provide clear communication and timely updates to users throughout the ticket lifecycle

Ticket Management & Escalation

• • Accurately document troubleshooting steps, resolutions, and user communications

  • Escalate unresolved or complex issues to the Sr. Systems Support Analyst or Application Support Analyst as appropriate

  • Follow established escalation criteria and workflows

  • Assist in identifying recurring issues and patterns

Operational & Recurring Tasks

• • Perform assigned weekly and monthly operational tasks

  • Assist with onboarding and offboarding activities (user access, equipment setup)

  • Support routine system checks and maintenance activities

  • Follow standardized processes and checklists

Hardware & Physical Support (Smart Hands)

• Assist with hands-on support for IT equipment as required

• Support hardware staging, imaging, and deployment

• Assist with store hardware replacements and basic network equipment swaps (under guidance)

• Coordinate with senior team members and vendors for escalated infrastructure issues

Documentation & Knowledge Base Support

• • Follow Knowledge Base (KB) articles and documented procedures

  • Provide feedback to improve existing documentation

  • Assist with documenting new issues or updated procedures as requested

  • Ensure tickets are closed with proper notes and resolution details

On-Call Support

• Participate in an on-call rotation to support critical application and system issues

• Respond to after-hours incidents that require application-level expertise

• Provide escalation support during major outages or business-critical events

Ad-hoc Project Support

• • Participate in assigned IT projects that may vary in scope, duration, and complexity based on business needs

  • Provide technical support for short-term and long-term initiatives, including system upgrades, store openings, relocations, and process improvements

  • Assist with project planning, testing, deployment, and post-implementation support as requested

  • Collaborate with internal teams, vendors, and stakeholders to ensure project objectives and timelines are met

  • Adapt to shifting priorities and support multiple initiatives concurrently when required

Collaboration & Communication

• • Work closely with senior support analysts and application support teams

  • Communicate technical issues clearly to non-technical users

  • Maintain a professional and customer-focused approach to support

  • Contribute positively to team workflows and service standards

MINIMUM QUALIFICATIONS and SKILLS

• Associate’s or Bachelor's degree in Information Technology or equivalent work experience

• 1-3 years of experience in an IT support or Help Desk role

• Experience supporting retail or distributed environments preferred

• Willingness to learn enterprise systems & applications

REQUIRED SKILLS & COMPETENCIES

• Strong customer service and troubleshooting skills

• Basic experience with Microsoft 365 and Windows operating systems

• Familiarity with help desk ticketing systems and workflows

• Ability to follow documented procedures and escalation paths

• Strong attention to detail and documentation skills

• Ability to prioritize tasks in a fast-paced support environment

• Effective verbal and written communication skills

 PHYSICAL FUNCTIONS

• Ability to sit and work at a computer for extended periods

• Ability to lift and move IT equipment (up to 50lbs) as needed

WORK ENVIRONMENT

This position operates within a Work from Home company structure, with periodic visits to the corporate office for equipment staging and hands-on support. After-hours or weekend work may be required during on-call rotations or critical incidents.

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. We are an Equal Opportunity Employer.

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates. 

The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support the Company’s customer service model, brand standards and operations is expected.

RESPONSIBILITIES

• Works closely with Store Manager and Assistant Store Manager to support business needs, adequate shift coverage and at times supervise Sales Associates

• Consistently deliver exceptional customer service by demonstrating the Company’s selling model in a confident and knowledgeable manner

• Maintain brand standards around cleanliness, organization, and visual presentation standards

• Demonstrate an understanding of sales goals and align behaviors accordingly

QUALIFICATIONS

• 2-4 years of experience in retail sales

• 1 year of supervisory experience

• Availability must include nights, weekends, and holidays

• Effective customer engagement skills

• High level interpersonal and communication skills

• Physical requirements include ability to stand and walk for an eight-hour shift; climb a ladder; lift a minimum of 10 pounds

• Must be 18 years of age or older

• Must be fluent in English (speak, read, write)

Everything But Water offers a competitive compensation package including 401(K) participation, merchandise discounts and additional benefits for eligible Associates.