privacy policy

Everything But Water is part of Orlando Bathing Suit, LLC ("OBS"). OBS is committed to respecting your privacy and recognizing your need for appropriate protection and management of contact information you share with us (the phrase "contact information" means any information by which you can be contacted or personally identified, such as your name, mailing address, email address, telephone number, etc.). The purpose of this Privacy Policy is to inform you of information we may collect from you, how we use and disclose such information, and the choices you have regarding our use of (and your ability to review, correct and opt out of) the information. This Privacy Policy applies to information we collect about you in our stores, through our website or customer service phone lines, or from other sources. By using our website or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy.

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Collecting Information About You

There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs or participate in contests, sweepstakes or promotions, etc.) when we ask you to provide certain contact information about yourself. During the past twelve (12) months, we have collected identifiers such as a real names, aliases, postal addresses, birth dates, online identifiers, Internet Protocol address, email addresses, or other similar identifiers; categories of personal information described in subdivision (e) of Section 1798.80 of the Cal. Civil Code, such as telephone numbers, credit card numbers, debit card numbers, and other financial information; professional or employment-related information; characteristics of protected classifications under California or federal law, such as gender; Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement; commercial information, including records of products purchased, obtained or considered, or other purchasing or consuming histories or tendencies; and geolocation data.

In general, you can visit many of our web pages without telling us who you are or revealing any contact information about yourself; however, in visiting our Website, even if you do not provide us with your contact information, we may track the Internet domain address from which people visit us, other electronic markers and identifiers and other information about our website. We may analyze this data for preferences, trends, Website usage statistics and to recognize you for future visits to our Website. We may also receive usage data from your mobile phone or other device you use to access our Website, including location data, internet protocol address, device and browser type, along with other related information, which we may also combine with other information about you.

If you access our Website with your log-in credentials from a social networking site (e.g., Facebook) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. We may add this information to the information we have already collected from you via our stores and website. If you do not want to share this information with OBS, then you should not link or utilize your social media account to interface with our Website.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including affiliate or business partners. The opt-in is not transferable to another party involved in the process.

Location Information 

We use the Google Maps service on our Website. We may use the Google Maps service, and other services, to collect information about your physical location. We use this information to aid in your shopping experience, including to create greater ease of use during the online checkout process, including to suggest your shipping and billing address, or to help you find the closest store location. The Google Maps service is governed by Google's privacy policy located at www.google.com/policies/privacy. We do not collect “precise geolocation data,” defined as “data derived from a device and that is used or intended to be used to locate a consumer within a geographic area that is equal to or less than the area of a circle with a radius of 1,850 feet.”

Session Replay Tool

Our website uses a session replay analytics tool provided by a service provider on our behalf. We use this tool to improve user experience on our site, including by troubleshooting issues and helping us understand what features work and don’t work for our users. Our service provider collects data through this tool on our behalf, and is prohibited from using this data for any other purpose, or from selling or sharing any data we collect using the tool. The tool uses cookies and similar technologies to collect and analyze information related to website visitors’ sessions, including mouse movements, clicks, user inputs, scrolling, access times, visit duration, pages viewed, IP address, operating system, page reloading, crash data, performance data and other diagnostic data.

Chat Technology

Our website provides a chat option for website visitors, which uses automated chatbot technology as well as live customer service to respond to customer inquiries online. This chat feature collects personal information, including any information you provide during the course of the chat. Chat conversations are recorded and used internally by us to improve our website. Recorded chat conversations are not sold, shared, or used for purposes of targeted advertising.

Information from Third Parties

In addition to the information you provide to us voluntarily, and that which we collect from your use of our website and services, we may combine this information with additional data from other third-party sources to complete your user profile and measure the effectiveness of our marketing initiatives beyond our website.

Advertising and Online Tracking 

We allow third-party companies to serve ads and/or collect certain information when you visit our Website. These companies may use information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) collected during your visits to this and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies may also tie identifiers associated with a particular browser or device to identifiers associated with other browsers or devices used by the same user or household (e.g., a device identifier associated with a user's computer may be tied to the device identifiers of that user's tablet and phone) in order to measure and target advertisements tailored to user interests across their devices and send personalized marketing communications. These companies typically use a cookie or third-party web beacon to collect this information. Our systems recognize "Do Not Track" signals as an opt-out for the sharing of your data with third parties, and we also recognize the Global Privacy Control (GPC). We take good faith efforts to comply with this request; however, you may still need to contact any third-party companies (including those who may have cookies or beacons on our Website) to direct them to not share your data with third parties. To learn more or opt out from these companies you can visit: www.networkadvertising.org/choices or www.aboutads.info/choices/ We also provide you with additional tools to opt out of marketing from us or certain transfers of your information. You can learn about this in the Opting Out of Marketing and Transfers section of this Privacy Policy.

Using Information About You

We use your contact information for analytical and marketing purposes, such as:

  • confirming and tracking your order, subscription or registration;
  • analyzing preferences, trends and statistics;
  • informing you of our new products, services and offers;
  • contacting you regarding our products and services electronically or via our hard-copy catalog; and
  • providing you with other information from and about OBS and/or our products and services.

We contact you only in ways compatible with your communication choices. You agree to inform us of any changes in your contact information. You agree that you are solely responsible for maintaining the accuracy and completeness of your contact information.

Our Marketing Partners

From time to time we may establish a business relationship with other persons or entities. These are known as our Marketing Partners. In such cases we may rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you. We may choose to disclose nonpublic personal information about you, the consumer, to a third party for compensation as provided in this Privacy Policy.If you would like to opt-out of the sale or sharing of information about you with our Marketing Partners, you may do so by visiting the following Internet Web page link: Do Not Sell My Personal Information.

To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our Marketing Partners and others, including providers of third-party cookie and other third-party browsing and use data. We use that combined information to enhance and personalize the shopping experience, to recognize our customers so that we can communicate directly about our products and events that may be of interest and for other promotional purposes.

Our Service Providers

We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, Website and data hosting and processing, etc. These are known as our Service Partners, and we provide them with the information needed to perform these services, which may include access to your information. Service providers are prohibited from selling or sharing your information, or for using your information for purposes beyond the scope of the services they are providing on our behalf.

Other Transfers

In certain instances, we may disclose your personal information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, OBS or others. We may also disclose your personal information when we believe the law or legal process requires it, or it is reasonably prudent to do so. In the event of a change of control or sale of all or substantially all of our business assets, we may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

Opting Out of Marketing and Transfers; Updating and Deleting Information About You

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us or our Marketing Partners or if you would like to opt out of our rental or exchange of your information with other marketers, please follow the instructions at: https://www.everythingbutwater.clarip.com/dsr/create. We utilize the services of Clarip to assist with this opt-out process. However, if you would prefer to contact OBS directly, please call us at 1.888.796.6661 or send us an email to data@everythingbutwater.com. Please be sure to include your full name, email address, mailing address and the information you do not want to receive. If you would like to update or correct your email address, mailing address or other contact information with us, please contact us the same way. If you like, you may use one of the following statements in your message to us

  • I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events
  • I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.
  • I prefer not to have my contact information provided to third parties for their marketing purposes

You may also click the designated link at the bottom of email advertisements to be removed from future email updates.

Please note that the most expeditious way to process your request is to go to https://everythingbutwater.clarip.com/dsr/create. If you contact OBS directly, requests to remove or update your contact information may take up to ten (10) days for email and phone requests and 6-8 weeks to process your postal mail request.

Cookies

When you visit our Website, we send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information so when you end your session and return to the same website at a later date the cookie information is still available. We use cookies to improve the quality of our service when you visit our Website and other websites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our website and process your order, track your status in our promotions, contests and sweepstakes and/or analyze your visiting patterns

Certain of our Service Providers may use cookies and collect information on our behalf. In addition, we or certain of our Service Providers, in connection with the services that they provide to us, may work with third parties who may use cookies to collect information to tailor advertising for you and others elsewhere on the Internet and on our website, and to assist in reminding us of who you are. If you would like to opt out of accepting cookies altogether, you can generally set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our website or other services may not work if you delete or disable cookies.

We use Google Analytics on our websites to collect usage data, to analyze how users use the websites and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.

Other Provisions
Security

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our Website uses Secure Sockets Layer (SSL). We utilize a third-party payment processor to handle all financial transactions on our Website. SSL encrypts your credit card number, name and address so only our third-party payment processor should be able to decode your information. No data transmission over the Internet, however, can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place. You remain solely liable for the safety and security of your password.

Protecting Children

The Website is meant for adults and those who have reached the age of majority as defined by the laws of their domicile. This Website is not meant for individuals under the age of eighteen (18) or those defined by the laws of their domicile as minors. OBS does not permit anyone under the age of eighteen (18) to register with us without parental consent. We also do not send email correspondence to anyone who tells us that they are under the age of sixteen (16) (even where parental consent is provided). Nonetheless, this Privacy Policy is still designed to comply with the Children's Online Privacy Protection Act ("COPPA") to the extent COPPA applies. Accordingly, we do not knowingly collect or retain any personal information about users under the age of thirteen (13). If we obtain actual knowledge that we collected or retained personal information about a child under the age of thirteen (13), that information will be promptly deleted from our database, servers, and all other media. Since we do not collect information from users under thirteen (13) years old, no such information is knowingly disclosed to third parties.

California users under the age of 18 may request the removal of their content or information publicly posted on websites by sending us an email at data@everythingbutwater.com. Please note that most of the user content that appears on our website is stored and controlled by third party providers; thus, complete and comprehensive removal of the content may not be possible.

Links to Third Party Websites

Our websites may contain links to websites operated and maintained by third parties, over which we have no control. Privacy policies on such linked websites may be different from our privacy policy. You access such linked websites at your own risk. You should always read the privacy policy of a linked website before disclosing any of your information on such website.

Legal Process and Investigation Issues

From time to time, we may be required to respond to a subpoena or similar investigative demand from law enforcement, a court order, a government agency, or a private litigant. We reserve all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, we may raise or waive legal objections or rights. We also reserve the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; to protect; defend the rights, property or safety of our company, our users, our employees, or others; comply with applicable law or cooperate with law enforcement; or enforce our agreements or policies.

Information Retention and Security

We may store your information for more than one (1) year from the time of initial submission, as well as automated personal information we collect about you.

We take reasonable security measures to protect users' information against unauthorized access, loss, alteration, or destruction. These measures include encryption and physical security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.

Website Visitors from Outside of the United States

If you are visiting everythingbutwater.com from a location outside of the United States, you will be connected through and to servers located within the United States (where data privacy laws are less stringent than in the European Union and other jurisdictions). Some of the recipients of your personal information may be located in countries (including the United States) that do not provide a level of data protection as the European Union or other jurisdictions. Everything But Water takes reasonable steps to handle your personal information consistent with our Privacy Policy. If you choose to access or use the Site, you consent to the transfer, use and disclosure of information in accordance with our Privacy Policy and applicable law within the State of Florida, United States.

Your personal data is primarily used to provide you with the products and services you request. It may also be used to comply with legal obligations we are subject to or to fulfill our legitimate interests, such as to personalize your experience, develop and improve our services or to detect illegal activities. With your prior consent, it may also be used to send you offers and promotions.

State Specific Consumer Data Rights

Numerous states, including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia, have enacted consumer data privacy laws, and you may have specific data rights under applicable law in your state of residence. In order to provide the best customer experience, we have elected to make these data rights available to all customers. Please note that, while we will endeavor to comply with any consumer data access request within a reasonable period of time, we reserve the right to prioritize requests from residents of states with laws that establish statutory timelines for responding to requests.

Notice at Collection
Information We Collect

Our Website (www.everythingbutwater.com) collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Other information deemed under applicable California law not to be personal information.

In particular, our Website has collected within the last twelve (12) months, and intends to continue collecting, the following categories of personal information from consumers:

Categories of Personal Information

Category Examples Collected
AIdentifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers. YES; however, we do not collect social security numbers, driver's license or passport numbers.
BPersonal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80I). A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. YES; however, we do not collect social security numbers, driver's license or passport numbers.
CProtected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). NO
DCommercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES
EBiometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NO
FInternet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. YES
GGeolocation data. Physical location or movements. YES, we use limited geographically-targeted information for advertising and product pick up location information. We do not collect “precise geolocation” information, defined as “data derived from a device and that is used or intended to be used to locate a consumer within a geographic area that is equal to or less than the area of a circle with a radius of 1,850 feet.”
HSensory data. Audio, electronic, visual, thermal, olfactory, or similar information. YES. Telephone conversations with our customer service representative may be recorded for quality assurance purposes, and our physical retail stores may utilize video monitoring for security purposes.
IProfessional or employment-related information. Current or past job history or performance evaluations. YES. We collect professional or employment-related information about job applicants and employees, but we do not use this information for purposes other than those related to employment or consideration for employment.
JInferences drawn from other personal information. Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. YES

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you purchase.
  • Indirectly from you. For example, from observing your actions on our Website.
  • From other third parties, including those listed on our General Privacy Policy.

The information we obtain about you from third parties may be combined and utilized with the information you provide to us.

Use of Personal Information

We may use, share, sell, or disclose the personal information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • For other purposes provided in our General Privacy Policy.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users and customers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, Company has disclosed personal information for a business purpose to the categories of third parties indicated in the chart below.

We may also share your personal information, including by selling it to third parties, subject to your right to opt-out of those sales. Our personal information sales do not knowingly include information about individuals we know are under age of sixteen (16), regardless if we have parental consent. In the preceding twelve (12) months, Company has sold the following categories of personal information to the categories of third parties indicated in the chart below. For more on your personal information sale rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Category of Third-Party Recipients

Personal Information Category Sold/Shared with
Third Parties?		 Categories of Third Parties
AIdentifiers YES Advertising Partners
BCalifornia Customer Records personal information categories. YES Advertising Partners
CProtected classification characteristics under California or federal law. NO NONE
DCommercial information. YES Advertising Partners
EBiometric information. NO NONE
FInternet or other similar network activity. YES Advertising Partners
GGeolocation data. YES Advertising Partners
HSensory data. NO NONE
IProfessional or employment-related information. NO NONE
JInferences drawn from other personal information. YES Advertising Partners
Your Privacy Rights and Choices

State consumer privacy laws provide residents of those states with specific rights regarding their personal information. This section describes those rights and explains how to exercise them. Although not every state provides these rights, it is our intention to honor requests to exercise these rights from residents of any U.S. state. We reserve the right to prioritize requests from residents of states with laws that establish statutory timelines for responding to requests.

Right to Know and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months (the "right to know"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • If we sold or disclosed your personal information for a business purpose, two (2) separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
  • The specific pieces of personal information we collected about you (also called a data portability request).

Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity (see Exercising Your Rights to Know or Delete), we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  3. Debug products to identify and repair errors that impair existing intended functionality.
  4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  8. Comply with a legal obligation.
  9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

We will delete or deidentify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.

Exercising Your Rights to Know or Delete

To exercise your rights to know or delete described above, please submit a request by either:

  • Following the instructions at https://everythingbutwater.clarip.com/dsr/create (NOTE: this is the most expeditious way for your request to be handled)
  • Calling us at 888.796.6661
  • Emailing us at data@everythingbutwater.com

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.

You may also make a request to know or delete on behalf of your child by contacting us at the information above and provide information that will allow us to properly identify your child and your relationship as the parent or guardian of your child.

You may only submit a request to know twice within a twelve- (12) month period. Your request to know or delete must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
    • Contact information
    • Information about prior purchase history
    • Other information as we may reasonably request
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  • If you are an authorized agent of a third party, you must provide us with: (i) sufficient information demonstrating your role as an authorized agent for the individual you are making the request about (e.g. Court order, power of attorney, etc.); (ii) information that will allow us to verify your identity; and (iii) any other information that we may reasonably request consistent with applicable law in order to authenticate your request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

You do not need to create an account with us to submit a request to know or delete. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.

We will only use personal information provided in the request to verify the requestor's identity or authority to make it.

Please note that additional time may be needed to process the deletion of personal information from backup and/or archival databases.

For instructions on exercising your sale opt-out or opt-in rights, see Personal Information Sales Opt-Out and Opt-In Rights.

Response Timing and Format

We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the ten- (10) day timeframe, please call us at 888.796.6661.

We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another forty-five (45) days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the twelve- (12) month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Personal Information Sales Opt-Out and Opt-In Rights

If you are age sixteen (16) or older, you have the right to direct us to not sell your personal information at any time (the "right to opt-out"). We do not sell the personal information of consumers we actually know are less than sixteen (16) years old regardless if we receive parental consent. Consumers who opt-in to personal information sales may opt-out of future sales at any time.

To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by visiting the following Internet Web page link: Do Not Sell My Personal Information

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by contacting us.

You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.

Non-Discrimination

We will not discriminate against you for exercising any of your data rights under state law. Unless permitted by the law, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the law that can result in different prices, rates, or quality levels. Any legally permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time. We may provide financial incentives from time to time including through promotions, contests, gift cards, giveaways, discounts/sales, and rewards. The terms of any such incentives will be communicated with that particular financial incentive.

Other California Privacy Rights

California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write us at the addresses provided below.

Changes to Our Privacy Policy

We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Policy Changes

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our Website, as applicable. Those changes will go into effect on the effective date posted in the notice and/or at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our Website and will replace any prior policies that are inconsistent. Your continued use of our websites or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

Social Security Numbers

We do not knowingly collect or retain social security numbers. In using our Website, you agree not to send us your social security number.

Your Feedback and Contacting Us

To help us improve our privacy policy and practice, please give us your feedback. You may email us at data@everythingbutwater.com or call us at 1.888.796.6661. Similarly, you may contact us to update any of your information that you have provided to us. You may also log into your Website account to modify information in your customer profile.

Contact Information

If you have any questions or comments about this notice, the ways in which OBS collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under state law, please contact us at:

Phone: 888.796.6661

Website: www.everythingbutwater.com

Email: data@everythingbutwater.com

Postal Address:
Orlando Bathing Suit, LLC d/b/a Everything But Water
1711 Amazing Way, Unit 105
Ocoee, FL 34761

If you need to access this Policy in an alternative format due to having a disability, please contact data@everythingbutwater.com or 888.796.6661.

Privacy Policy Last Updated: April 28, 2025