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Free shipping on orders over $100
Yes, we're happy to partner with Borderfree—a global e-commerce solution that will help provide Everything But Water's international customers with product prices in the currencies of their choice and competitive international shipping costs.
For more information, click here.
Borderfree calculates and displays the order total in your preferred currency at checkout, including all shipping costs from our warehouse(s) in United States to your selected international destination, as well as any applicable duties and taxes imposed by Customs and revenue authorities in your destination country.
Payment methods vary by destination; you'll see all of your options during checkout. Borderfree is completing the sale, so you'll see either "Borderfree" or "Borderfree 5160" on your credit card or payment method statement.
You'll see available options, their associated costs, and an estimated shipping range specific to your destination in checkout. Most items will arrive 7 - 14 business days after receipt of your order.
Please note that shipping windows are just estimates, and delivery dates cannot be guaranteed. Shipping and handling fees are non-refundable.
Everything But Water stores cannot ship internationally.
International shipping will be calculated and guaranteed during the Borderfree international checkout based on the items you are purchasing and your shipping destination. Shipping and handing fees are non-refundable.
Your payment method will be billed by Borderfree when your international order is shipped.
Duties (or Customs tariffs) are set by the destination country and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that Borderfree supports. International taxes (such as Value Added Tax, or VAT) are set by the destination country.
You'll prepay all duties and taxes; the order total presented at checkout is the exact amount you'll be billed by Borderfree, no additional costs due upon delivery. We cannot ship to countries that allow paying of duties, taxes and fees at time of delivery.
If for some reason there are some items that cannot be exported from United States or imported into your destination country, Borderfree will notify you during the checkout process.
You can track the progress of your international package(s) here.
Borderfree is completing the sale, so you'll see either "Borderfree" or "Borderfree 5160" on your credit card or payment method statement.
Please contact us via email at [email protected] and we will gladly assist you with any questions relating to your international order.
We don't support the sale or redemption of gift cards for international orders.
We will gladly refund your full-price purchase within 21 days of the delivery date. Returns are accepted when in the original condition with all tags attached. Worn, damaged, soiled or laundered items are not accepted. Jewelry, health and beauty are nonrefundable. Sale merchandise is final sale and cannot be returned or exchanged. Your refund, excluding shipping and handling fees, will be processed by our international shipping partner, Borderfree, in the same currency and using the same exchange rate as your order. Please note you are responsible for return shipping fees.
We cannot process Exchanges. Please return the current item by requesting an RMA and place a new order for the desired item.
To initiate your return, contact us at [email protected] to request a Return Merchandise Authorization (RMA).